After my education in Healthcare Medical Information Science I started at a medium sized subcontracting office. Projects included the medical area (Electronic Patients Data) and Telecommunications.
Hereafter a period of twelve years followed as Billing Supervisor, Manager Billing Operations and Manager Application Management. There I was known for my hunger in tracking imperfections in the Billing and Collection process chain. Working for Application Management I implemented Incident and Problem Management.
Since then I have the honour to work for Premium Business Consultants BV. At Premium you are not a number, at regular contact moments you are being involved in exchanging ideas, training and brainstorming. As an employee you are given the chance to develop yourself.
Recent work includes a number of audits in a number of different billing lanes. The result: Different invoice formats migrate towards one uniform format. Information analysis and audits lead to a highly valued quality result: Sending out invoices fully, correctly and timely in a uniform format.
I am capable to continuously apply improvements (Quality Assurance & Revenue Assurance) e.g in a billing lane, for that I use setting up KPI reports fast. The target: guaranteeing completeness, correctness and timeliness for sending out the invoices.
It is already three and a half years that I work as a Business/IT Consultant for innovations on a Fraud Management Application focussing on: the Data Retention Act, High Usage detection and Fraud Management. My activities include the production of impact analyses, guiding the Design, Build, Test and implementation of the Business Request into Production.
About a year ago we stepped over from waterfall to Scrum/Agile working, where I worked in several (temporary) roles: scrum master, product owner and business consultant.
Also there my power shows in the interaction with the business (stakeholders), converting into the “What” (Scrum Team) and the impact to finally deliver an application with the largest business value.
I like to perform roles that connect business and IT. My approach focuses on creating value by translating the wishes of stakeholders into pragmatic, but robust IT-solutions that fit in the existing (or required) structures.
I often say: “Please TIP!” (TIP: Think in Possibilities).
I am very well capable in producing impact analyses, but also feel an urge to initiate improvement suggestions and root cause analyses.
Organisation sensitive and I function as a bridge between the Business and IT focussing on the creation of maximum business value.
I can work well on my own but I am at my best working as part of a team.
As a result of my varying roles my communication skills are well developed..
Invoicing and Collections
Premium Business Consultants BV
1186 MJ Amstelveen